Osaka Japanese Steak & Lobster house

Reviews about Osaka Japanese Steak & Lobster house

• 1 / 5

  By Justin Cowan
  Usually a good place to have hibachi but do not go for sushi!! They never get the order correct and the raw meat is bad. I ordered and went through the drive thru to pick it up. They handed me someone else's order at first and then forgot to charge my card for part of my order to which i had to give them more money. Then when I arrived home and found my order was wrong I called to tell them they were rude. I simply told them I would not return there and hung up. They then texted my phone continuing to be rude. I will not be back there!!
  February 21, 2017
• 1 / 5

  By Justin Stubblefield
  We have always had good service here in the past but our last recent visit resulted in one of our worst restaurant experiences. When we were seated and were looking at the menu, we noticed it appeared some of the prices had increased. We made mention of this to our waitress and she even mentioned that we weren't the only ones to have said this. She brought our drinks and then we ended up placing our orders, deciding we would still eat here despite the rise in prices as we were all hungry. We were patiently waiting for our food when a gentleman from the back, who I presume is the owner, came out to our table with 2 menus and decided to throw them down on the table and preceded to tell me that if I could prove the prices had went up that he would give me $2,000. First off, what kind of owner would even suggest something such as this. Second, I told him I don't have a menu from the last time we ate here so I couldn't show him anything. We had already decided to eat there so there wasn't an issue. He kept on with how his prices haven't changed in 10 years, which obviously some had from the current menu as some of the prices had white out over the originals and new prices written over top. I want to point out that we never asked to see a manager/owner so he came out at his leisure and ended up causing an unnecessary scene. We decided at that point to just leave as we weren't going to stay and eat where the manager/owner was trying to unnecessarily berating us. I said we will pay for our drinks and when I went up to the counter to pay for the drinks he told us don't worry about it to just leave. Needless to say, we will not set foot in here again.
  August 15, 2016